On average, it can take up to 3 menstrual cycles to get used to using your Floweret Cup, we therefore ask that you try your cup for 3 cycles.

If after 3 cycles, you are not happy with your cup, we will issue a no quibble refund of the product price. 

To claim your refund, please contact us after 90 days. You have 30 days form the 90th day to claim. To claim please contact us on chat and provide proof of purchase. You will need to return the cup, washed & sterilised, for our team to handle ( the cup will be destroyed safely) 

Please note you can not claim a refund before the 90th day.  

Return postage costs are the responsibility of the purchaser and we recommend using an insured and tracked service, as items lost in transit can not be refunded. 

The original cost of postage will not be refunded and will be deducted from any refund due. 

Please also note, this guarantee is only valid for single pack Floweret Menstrual cups and is valid for purchases made on or after 12.00am 02.09.2021